Public website privacy
Privacy notice for the BlackBox Node product website.
This notice explains the Milestone 2 public website boundary. It is product information for www.blackboxnode.app, not the private BlackBox Node appliance UI.
Overview
Public product website, not a customer data service.
The public website is intended for product education, sector landing pages, trust information, pricing placeholders, support routing, and commercial enquiries. It is not designed to collect or process confidential client, patient, case, investigation, student, regulated, or commercially sensitive data.
Notice
What the Milestone 2 public site does today.
What this website is
A static product and support website for BlackBox Node.
- Product information
- Sector-specific landing pages
- Trust and readiness pages
- Pricing placeholders
- Static contact links
What this website is not
It is not the secure local appliance UI and does not provide authenticated customer services in Milestone 2.
- No login
- No account management
- No ticketing system
- No payment processing
- No appliance administration
Contact information
If you use a mailto contact link, your email client sends the message to the selected BlackBox Node address.
- Use non-sensitive contact details only
- Keep enquiry context high level
- Do not attach regulated data
- Secure channels can be agreed later
Future data handling
Future customer portal or ticketing features will require separate design before they collect or retain customer information.
- Authentication design
- Data retention rules
- Support access controls
- Audit and operational ownership
Submission boundary
Do not send regulated or confidential material here.
This public website is for product information and non-sensitive commercial enquiries only. Do not submit confidential client, patient, case, investigation, student, regulated, or commercially sensitive data through this public website.
- Do not submit confidential client data through the public website.
- Do not submit patient information, protected health information, therapeutic notes, or clinical material through the public website.
- Do not submit legal files, privileged material, case files, discovery material, or investigation evidence through the public website.
- Do not submit credentials, secrets, logs, incident evidence, regulated records, student data, or commercially sensitive documents through the public website.
Future data handling
Later features need their own privacy and support design.
Account Management
A later portal may support authenticated account management only after identity, access, privacy, and retention requirements are approved.
Ticketing
A later support system may collect structured ticket information only after secure submission, retention, and support-access rules are implemented.
Analytics
Analytics may be considered later only after the privacy posture and cookie approach are explicitly defined.