Guides
Product guides for private intelligence adoption.
Use these static guides to understand BlackBox Node before a formal deployment, support, or onboarding conversation begins.
Guide library
Static product education before a private deployment.
These topics support early understanding without adding a customer portal, data upload, or appliance control surface.
Prospects and early deployment teams
Getting Started
Understand the readiness questions, deployment shape, data boundaries, and next steps before a proposal.
- Readiness goals
- Buyer roles
- Data sensitivity
- Next-step discussion
Technical reviewers and operations teams
Deployment Overview
Review appliance host direction, Kestrel, local HTTPS, storage planning, updates, and local operational ownership.
- Appliance host
- Local HTTPS
- Storage
- Updates
Operational owners
Local Appliance Operation
Understand what remains inside the client environment and which operational responsibilities sit with the deployment team.
- Local runtime
- Backups
- Model maintenance
- Operational review
Administrators and managers
Users And Matters
Plan roles, matter permissions, client boundaries, and review workflows before source indexing begins.
- Roles
- Matter permissions
- Client boundaries
- Audit trail
Operational administrators
Document Ingestion
Understand read-only source scope, indexing, chunking, connector review, and safe ingestion boundaries.
- Read-only sources
- Indexing
- Chunking
- Connector review
Professional users
Querying
Use matter-scoped retrieval, citations, local model runtime, and professional review as the expected query pattern.
- Matter scope
- Citations
- Local model runtime
- Review workflow
Managers, administrators, and governance reviewers
Audit Logs
Understand how local audit evidence supports accountable access, ingestion, query, and administration workflows.
- Access events
- Ingestion events
- Query metadata
- Permission changes
Customer contacts and project sponsors
Support Escalation
Know which static pathway to use for sales, onboarding, technical support, and incident escalation before ticketing exists.
- Sales path
- Onboarding path
- Technical route
- Incident escalation
Boundary
Public guides only.
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